Contact Us
Questions about choosing a canister, your order or a return? Start here.
Choose the right help
- Product questions: send the product name and the detail you need clarified.
- Order and delivery: include your order number and the email used at checkout.
- Damaged or incorrect goods: describe what arrived and attach photographs if possible.
- Returns: email before sending anything back so we can provide the correct instructions.
- Privacy requests: state the right you wish to exercise; do not email payment card details or passwords.
Use the contact form on this page or email service@morvellay.com. We do not advertise an unverified response-time guarantee.
Before returning an item
Read our Return Policy and contact us within 30 days of receipt. Please retain your order information. Our company address below is the return address; it is not a walk-in retail location.
Company and support
Morvellay is operated by Zhengzhou Ruoyuan Network Technology Co., Ltd.
Owner: Liang Weicheng
Email: service@morvellay.com
Company and return address: Unit A205, 2nd Floor, Yutai Communication City, No. 191 Longhai Road, Guancheng Hui District, Zhengzhou City, Henan Province, China.